The Information We Collect
At some UAL sites, you can order products, enter contests, vote in
polls or otherwise express an opinion, subscribe to one of our services
such as our online newsletters, or participate in one of our online
forums or communities. The types of personally identifiable information
that may be collected at these pages include: name, address, e-mail
address, telephone number, fax number, credit card information, and
information about your interests in and use of various products, programs,
and services.
We also may collect certain non-personally identifiable information
when you visit many of our web pages such as the type of browser you
are using (e.g., Netscape, Internet Explorer), the type of operating
system you are using, (e.g., Windows '95 or Mac OS) and the domain name
of your Internet service provider (e.g., America Online, Earthlink).
How We Use the Information
We may use the information you provide about yourself to fulfill your
requests for our products, programs, and services, to respond to your
inquiries about our offerings, and to offer you other products, programs
or services that we believe may be of interest to you.
We sometimes use this information to communicate with you, such as
to confirm your reservation of a UAL meeting, when we make changes to
our subscriber agreements, to fulfill a request by you for an online
newsletter, or to contact you about your membership with us.
We use the information that you provide about others to enable us to
send them your gifts or cards. From time to time, we also may use this
information to offer our products, programs, or services to them.
The information we collect in connection with our online forums and
communities is used to provide an interactive experience. We use this
information to facilitate participation in these online forums and communities
and, from time to time, to offer you products, programs, or services.
We sometimes use the non-personally identifiable information that we
collect to improve the design and content of our site and to enable
us to personalize your Internet experience. We also may use this information
in the aggregate to analyze site usage, as well as to offer you products,
programs, or services.
We will disclose information we maintain when required to do so by
law, for example, in response to a court order or a subpoena. We also
may disclose such information in response to a law enforcement agency's
request.
Agents and contractors of UAL who have access to personally identifiable
information are required to protect this information in a manner that
is consistent with this Privacy Notice by, for example, not using the
information for any purpose other than to carry out the services they
are performing for UAL.
Although we take appropriate measures to safeguard against unauthorized
disclosures of information, we cannot assure you that personally identifiable
information that we collect will never be disclosed in a manner that
is inconsistent with this Privacy Notice. Inadvertent disclosures may
result, for example, when third parties misrepresent their identities
in asking the site for access to personally identifiable information
about themselves for purposes of correcting possible factual errors
in the data.
If a UAL site discloses personally identifiable information to companies
not owned by or affiliated with UAL who want to market products or services
to you, we will provide you with an opportunity to opt out or block
such uses.
UAL may on occasion combine information we receive online with outside
records to enhance our ability to market to you those products or services
that may be of interest to you. If you prefer not to receive marketing
information from this site, click here for instructions on how to make
your request.
Finally, UAL sites will not use or transfer personally identifiable
information provided to us in ways unrelated to the ones described above
without also providing you with an opportunity to opt out of these unrelated
uses.
Collection of Information by Third-Party Sites and Sponsors
Some of our sites contain links to other sites whose information practices
may be different than ours. Visitors should consult the other sites'
privacy notices as we have no control over information that is submitted
to, or collected by, these third parties.
UAL sites sometimes may offer contests, sweepstakes, or promotions
that are sponsored by or co-sponsored with identified third parties.
By virtue of their sponsorship, these third parties may obtain personally
identifiable information that visitors voluntarily submit to participate
in the contest, sweepstakes, or promotion. UAL has no control over the
third-party sponsors' use of this information. The UAL site will notify
you at the time of requesting personally identifiable information if
third-party sponsors will obtain such information.